How it Works

Van and Box

 

Putting New Boxes in to Storage

Placing boxes in to storage with JV Storage couldn’t be easier. Boxes are purchased from JV Storage to fill with your files and labels to stick to the boxes. To order boxes and labels please email our enquiries team enquiries@jvstorage.com stating the number of boxes required. Labels will be issued at the same time. Once the boxes have been filled and labels attached, simply click on the ‘Book a Collection’ tab above and we will come to pick up your boxes and transport them back to our secure storage facility.

Retrieving a Box/File/Document/Deeds

If you want to retrieve a box/file/document/deeds then simply click on the ‘retrieve a file’ or ‘retrieve deeds’ tab above and fill in the online retrieval request. Retrieval requests received before 12 noon will be delivered the next working day. All deliveries will be made via Tracked DX. If you want your box/file/document the same day, then a courier charge will be levied. A printed copy of the online retrieval request will be placed in the box/file and then removed when that item is returned back to storage.

Putting Back a Retrieved Box/File/Document/Deeds in to Storage

When you are ready to return your box/file/document/deeds to storage, this must be done via the DX Exchange system. A clear instruction as to what box any file/s need to be returned to MUST be included with the file. JV Storage has membership of the DX Exchange system with address details as follows:

JV Storage LLP
DX 43757
Abergavenny

Shredding

We can securely shred your files on a ‘per box’ basis and in return you will be provided with a Certificate of Destruction. Please email our enquiries team enquiries@jvstorage.com to find out more about our shredding services and rates.

 Invoicing

You will be invoiced at the beginning of each month and the invoice will include your storage fees for the coming month and any retrieval/put back fees for the previous month. Invoices will be rendered electronically to the lead email address and are payable on strict 28 day net terms.